COVID-19: Update Message

Skidder Windows’ response to Coronavirus (COVID-19)

On behalf of all of us at Skidder Windows, we are thinking of everyone that has been affected by Coronavirus (COVID-19) crisis and the concern it may be causing you and your family.

The safety and the well-being of staff, customers and visitors to our premises remain our main priority. We would like to reassure you that we have, and will continue to, work closely with all authorities, to follow all WHO, Department for Health and Social Care and Public Health guidelines to minimise any health risk that this virus brings.

A proactive approach:

In response to the dynamic Coronavirus (COVID-19) situation, we would like to share with you some of the actions Skidder Windows is taking to proactively manage our business during these extraordinary circumstances. As follows: -

  • Following guidelines for identifying symptoms and ‘self-isolation’
  • All employee travel has been either cancelled or severely restricted
  • All visitors to our premises are assessed for any potential risk of infection
  • Any products arriving from high risk areas are assessed for the duration of travel and potential of infection.
  • Hand sanitising products are prevalent throughout our premises for staff and visitors to use
  • Frequent hand washing practices have been encouraged
  • We have enhanced the daily cleaning regime of our premises
  • Information on preventing the spread of COVID-19 has been placed widely around our premises
  • We are holding frequent management team reviews to monitor and manage the changing situation

Planning for limited workforce:

We are committed to maintaining high service levels and supporting our customers throughout this period. In preparation for the eventuality of limited staff, we have been proactively planning for business continuity, including the following measures: -

  • Working environment that allows for ‘distancing’ i.e. allowing a 2m distance between people.
  • Staff rotation of home and office working to support distancing
  • Extended work from home resources to as many staff as practical

Wishing you well:

We hope this information will help to reinforce your confidence in Skidder Windows to manage our business during these difficult times. We will continue to support you to the best of our abilities, now and until this COVID-19 crisis will pass and normal conditions resume.

Thanks to our staff, customers and suppliers:

We would like to express our thanks to staff, customers and suppliers for their commitment and solidarity during these challenging times and for their understanding. We are well prepared for the challenges this virus has set and will do whatever we can to support the safety and wellbeing of all.

Please refer to our web home page for up to date ‘Service Status’.